Bluehaven Maritime Services BV · Legal

Privacy Policy

This policy explains how Bluehaven Maritime Services BV handles personal data collected through this website. It covers what is collected, why, how long it is kept, and how to exercise your rights. The data controller is Bluehaven Maritime Services BV, registered in Belgium.

Policy at a glance

Controller: Bluehaven Maritime Services BV, Belgium
Scope: This website and its contact form
Your rights: Access, correction, erasure, objection, portability
Contact: [email protected]

01 Data we collect

What is collected, and when it is collected

Contact form entry

Your name, email address, company name, phone number if you provide it, and the content of your message.

Server request records

IP address, browser type, requested URL and timestamp, recorded each time a page is served. Used for security and site operation.

Cookies as described in our Cookie Policy. Held separately from enquiry data.

02 Why we process it

Purpose, and what we do not do with it

Contact form data is processed to respond to your enquiry and to conduct the resulting business communication. Technical server data is processed to keep the site available and to detect and prevent abuse.

We do not use contact form data for marketing lists, and we do not sell personal data to third parties.

Legal basis

Enquiry handling

Steps necessary to enter into or perform a contract, or our legitimate interest in responding to business enquiries, depending on the nature of the enquiry.

Site operation and security

Our legitimate interest in operating a secure website. Technical server logs are retained for a limited period for security purposes and then deleted.

03 Retention and sharing

How long we keep it, and who else can see it

Two clauses that most enquiries ask about first. Both are short, and both are what we actually do.

Retention

Enquiry data is kept for as long as necessary to handle the enquiry and any resulting engagement, and for the period required by Belgian accounting and record-keeping obligations where the enquiry leads to a contract.

Technical server logs are retained for a limited period for security purposes and then deleted.

Sharing and transfers

We do not share personal data with third parties except where necessary to operate the website or to comply with a legal obligation.

Where a service provider processes data on our behalf, it does so under a written agreement and only on our instructions. Data is stored within the European Economic Area unless a transfer is required and a lawful mechanism applies.

04 Your rights

The rights you hold, and how to use them

Under the GDPR you can ask for any of the following by contacting us. We answer questions about a data request the same way we answer a project enquiry — with a named person, and without asking you to explain yourself twice.

You also have the right to lodge a complaint with the Belgian Data Protection Authority.

Or write to [email protected] · +32 50 68 82 26

Access

See a copy of the personal data we hold about you.

Correction

Fix data that is wrong or out of date.

Erasure

Ask us to delete data we no longer need to hold.

Restrict or object

Limit how we use the data, or object to a use.

Portability

Receive the data in a usable format where this applies.

Not sure which right applies to your case? Send us the question anyway — we will tell you which one fits, or why none does.

05 Cookies and similar technologies

What the browser keeps

This site uses cookies as described in our Cookie Policy. You can control or delete cookies through your browser settings.

Blocking certain cookies may affect how parts of the site function.

06 Security

How the data is protected

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss. These include access controls, encrypted transport, and periodic review of retained data.

No method of transmission or storage is entirely without risk, and we cannot promise an absolute level of protection. What we can promise is that this page will say so plainly.

07 Changes to this policy

When this page changes

We may update this policy to reflect changes in our practices or in applicable law. The current version is always published on this page.

Where a change materially affects how personal data is handled, we will make that clear on the site.