Rue de la Loi, Brussels · Belgium · Mon–Fri 9:00–18:00
Contact Bluehaven Maritime Services BV
Tell us what you are trying to build, replace or fix, and we reply with a named delivery lead and a considered answer, not a sales sequence.
How to reach us
Two lines, five minutes, one named reply.
Write to us by email or call during Belgian business hours. Include a sentence or two about the problem and, if relevant, the systems involved, so the first reply is useful rather than a request for the same information again. For project enquiries, email is usually the better starting point because it lets us look at any documents you attach before the call.
-
[email protected]
Attach a spec, a proposal or a diagram if you have one.
- Phone
-
+32 50 68 82 26
Answered during Belgian business hours, Monday to Friday.
- Registered
-
Bluehaven Maritime Services BV
Rue de la Loi 155, 1040 Brussels, Brussels-Capital Region, Belgium
- Coverage
-
Belgium and the wider Benelux region
A mix of on-site workshops and remote development.
What to include in your message
Five lines is plenty.
Every field below maps to something we actually read before replying. Skip whatever does not apply, and keep the numbers approximate if you have to.
-
What it is
The system or process involved, in plain words.
-
Who uses it
Roughly how many people, and in which part of the business.
-
What is wrong
The failure, the drag, or the gap you are living with today.
-
Any deadline
A system going end-of-life, a contract renewal, or a fixed launch.
-
Budget range
Approximate is fine, and it changes the answer more than anything else.
The last two are the ones most often left out, and the ones that most change the shape of the answer, so it is worth including them even when the numbers are vague.
Write to the delivery team
What happens after you send it
Every enquiry gets a person, a call and a written scope.
Nothing in the sequence below is charged, hidden or automated. You will know who is working on your enquiry from the first reply, and you can stop the process at any stage without a penalty.
What we need before a proposal
Three things, in order.
We can give a rough indication early, but a written proposal needs three things. If those are not yet available, discovery is designed to produce them.
- A clear statement of the problem What the new work must replace, connect or change.
- Access to someone who knows the process A person who can describe how the work is really done today.
- A view of the systems to connect to Names, owners and the interfaces it has to talk to.
We will not issue a fixed price on a scope nobody has examined, because that number would be a guess with a professional cover.
-
Within one business day
A delivery lead reads your message
You get a reply from a named person, not a shared mailbox and not a ticket number. Weekend and holiday mail is answered on the next working day.
-
Around thirty minutes
A short scoping call
The call has no cost and no obligation. Its only job is to understand the situation properly before anyone suggests a direction.
-
Priced in writing first
A scoped discovery phase
Usually the next step once fit is clear. Scope, effort and price are agreed in writing before any work begins, so nothing is guessed.
Where we work and how we travel
Registered in Brussels, working across the Benelux.
We are based in Belgium and work with clients across the country and the wider Benelux region. Expect a mix of on-site and remote work: workshops and acceptance testing are usually better in person, particularly where a process needs to be watched, while development happens where the team works best.
Travel within Belgium and to neighbouring countries is normal and is not treated as an exception to be negotiated.
- Registered office
- Rue de la Loi 155, 1040 Brussels, Brussels-Capital Region, Belgium
- Opening hours
- Monday to Friday, 9:00 AM – 6:00 PM (Brussels time)
- Phone
- +32 50 68 82 26
- [email protected]
Brussels-Capital Region · Belgium
Questions before you write
The four answers we send most often.
If your question is not here, ask it in the message box. We answer scoping questions directly, without a gate.
How quickly will we hear back?
A delivery lead replies to enquiries within one business day during Belgian working hours, with a named person rather than an automated acknowledgement. If your message arrives on a weekend or public holiday, expect a reply on the next working day.
Is there a cost for the first call?
No. The initial conversation is free and carries no obligation. If it leads anywhere, the next step is a scoped discovery phase with a price agreed in writing beforehand.
Do you work with companies outside Belgium?
Yes, within the Benelux region and further afield where the fit is right. Most of our work is Belgian, and proximity helps on maritime and industrial projects, but remote delivery is normal for the development portion of an engagement.
What information should we prepare?
Enough to describe the current process and the systems involved. If you have an existing specification, a vendor proposal, or a diagram, attach it. If not, a short written description is a perfectly good starting point.
or dial +32 50 68 82 26 directly.
One last thing before you write
Berths that hold, systems that ship.
A short description is enough to start: the process or system involved, who uses it, and what the current situation looks like. If the enquiry is not something we do, we will say so and, where we can, point you toward the right kind of firm. For maritime technology work in Belgium and across the Benelux, this is the fastest way to reach someone who can actually scope it.